Terms & Conditions

Liability Waiver

Reformer Pilates Liability Waiver and Release Form Governing Law: New South Wales, Australia I acknowledge and agree to the following terms and conditions in consideration of my participation in any Reformer Pilates classes, activities, or services provided by One Body Pilates Studio. I declare that I am over 18 years of age (or have otherwise provided parental consent) and acknowledge and understand that I have voluntarily chosen to participate in the classes and activities offered by One Body Pilates.

1. Assumption of Risk – I understand and acknowledge that participation in Reformer Pilates involves inherent risks, including but not limited to muscle strains, sprains, joint injuries, cardiovascular incidents, and other potential injuries. I voluntarily assume full responsibility for any risks, injuries, or damages that I may sustain as a result of participating in any activities provided by the Studio.

2. Medical Disclosure and Fitness to Participate – I confirm that I am physically fit and have no medical condition that would prevent my full participation in Reformer Pilates. I acknowledge that it is my responsibility to consult with a qualified medical professional before engaging in any exercise program, including Reformer Pilates, and to disclose any medical conditions, injuries, or health concerns to the Studio before commencing classes. If I am pregnant, postnatal, or have undergone surgery in the past 12 months, I confirm that I have received medical clearance to participate in physical activity. I acknowledge that the Studio is not responsible for monitoring my physical condition during participation and that I must immediately inform the instructor of any pain, discomfort, or symptoms I experience during a session.

3. Release and Waiver of Liability – To the fullest extent permitted by law, I release, discharge, and hold harmless the Studio, its owners, employees, instructors, agents, and affiliates from any and all liability, claims, demands, actions, or causes of action arising out of any loss, damage, injury, or expense that I may suffer or that my next of kin may suffer as a result of my participation in Reformer Pilates activities. This includes, but is not limited to, injuries caused by: My own negligence; The negligence of the Studio, its employees, instructors, or agents; Improper use of equipment; Unforeseen medical conditions; and Any pre-existing conditions I may have.

4. Indemnity – I agree to indemnify and hold harmless the Studio, its employees, instructors, and agents from any loss, liability, damage, or costs they may incur due to my participation in any activities, classes, or use of Studio facilities.

5. Personal Property – I understand that the Studio is not responsible for any loss, theft, or damage to personal property while on its premises.

6. Photography and Video Release – I acknowledge that from time to time, the Studio may record or take photographs of classes for promotional and training purposes. I consent to the use of my image in any Studio marketing, social media, or promotional materials. I understand that I can opt out by providing written notice to the Studio.

7. Governing Law – This agreement shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under or in connection with this waiver shall be subject to the exclusive jurisdiction of the courts of New South Wales.

8. Severability – If any provision of this waiver is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9. Acknowledgment and Acceptance: I acknowledge that I have carefully read this waiver, fully understand its terms, and voluntarily agree to its conditions. I understand that by agreeing to these terms, I waive certain legal rights, including the right to seek legal action against the Studio for injuries resulting from my participation in Reformer Pilates activities.

Cancellation Policy: Due to waiting lists we cannot offer refunds or extensions for missed classes. If you are unable to attend a scheduled class, cancellation within 6 hours of your booking will incur the class forfeited. If you are on an unlimited class membership cancelling within 6 hours of your scheduled class you will incur a $10 late cancel fee. Not showing to your reserved class without cancelling will incur a $15 no show fee.

Purchase Policy: Memberships must always have a linked credit card on your account. The weekly payment will automatically be charged to your linked card, if payment declines, it will automatically be reattempted the following day, if still the payment fails, a $14.90 fee will be charged. Policy Acknowledgment By booking a class, you acknowledge and agree to these terms. We appreciate your understanding and commitment to your practice. These policies help maintain the quality of our sessions and respect the time of our instructors and fellow participants.

Terms & Conditions: Terms and Conditions for Pilates Pack Purchases Effective Date: January 2025 Thank you for choosing One Body Pilates! By purchasing any Pilates pack, you agree to the following terms and conditions. Please read them carefully before making your purchase.

1. No Refunds Policy – All purchases of Pilates packs are final. We do not offer refunds, exchanges, or cancellations once a pack has been purchased.

2. Expiration and Usage – Pilates packs are valid for a specified period (e.g., 3 months, 4 months) from the date of purchase. Please check the expiration date for your specific pack. Classes within the pack must be used before the expiration date. Any unused classes after this date will be forfeited.

3. Transferability – Pilates packs are non-transferable. They cannot be shared, sold, or transferred to another person under any circumstances.

4. Class Scheduling – It is the responsibility of the customer to schedule classes in advance, subject to availability. We recommend booking early to secure your desired time slots.

5. Missed Classes – We do not offer refunds or extensions for missed classes. If you are unable to attend a scheduled class, cancellation within 6 hours of your booking you will incur the class to be forfeited. If you are on an unlimited class membership cancelling within 6 hours of your scheduled class will incur a $10 late cancel fee. Not showing to your reserved class without cancelling will incur a $15 no show fee.

6. Dishonour fee – If your weekly payment fails to process, an attempt will be made to reprocess the following business day. If the payment fails a second time an automatic dishonour fee will of $14.90 will apply to that weekly payment.

7. Modifications – to the Schedule or Services One Body Pilates reserves the right to modify or cancel classes, change instructors, or make other operational changes. We will do our best to notify you in advance of any such changes. However, this will not entitle you to a refund or compensation.

8. Exceptions – In certain cases, such as serious medical emergencies, we may consider offering an exception to the no-refund policy at our discretion. You may be required to provide documentation, such as a doctor’s note.

9. Memberships – As outlined in different membership packages, please read carefully the minimum contract length as memberships vary and written notice of cancellation is required with 7-14 days notice once the contract term has ended, depending on the contract term.

10. Agreement to Terms – By purchasing a Pilates pack, you acknowledge and accept these terms and conditions in their entirety. If you have any questions or concerns about our policy, please reach out to us before making your purchase.

Return / Refund: No Refunds Policy All purchases of Pilates packs

Send Us A Message

Contact Details

Phone Number

0435 340 140

Email

info@onebodypilates.com.au

Location

Shop 1/505 Rocky Point Rd, Sans Souci NSW 2219